Privacy Policy

Please read this Privacy Policy carefully. By using any of the services that are set out in our Terms of Use ("Services") you agree to be bound by this Privacy Policy. You must not use this website or our Services if you do not accept this Privacy Policy. If you are providing us with another person's information you should first ask them to read this Privacy Policy and our Terms of Use. By giving us information about another person you are confirming that they have given you consent to provide the information to us and that they understand how their details will be used.

Who are we?

For the purposes of this Privacy Policy, references to the ("we", "us" or "our") excludes, which has its own privacy policy (see below for further information).

This Privacy Policy explains how we will use information about you and the steps we take to ensure your information is kept secure and confidential. It should be read together with our Terms of Use.

How do we collect information?

We may obtain information from you through the websites, mobile applications or other similar devices, channels or applications operated by or on behalf of any of the following brands (referred to collectively in this Privacy Policy as the "Sites"):

  • Free registration.
  • On Tree may also share your personal information with the rest of the trading system but only if you have given your informed consent for it to do so while using This information will be used to speed up form filling, or to personalise, or improve your experience when using the Sites and Other than this, does not share your personal information with the other members of the site. You should read's own Privacy Policy for further information about the ways in which it uses your personal information.

How do we collect information?

We collect personal information about you when you give this to us in the course of registering for and/or using our Services via any of the Sites. This might be, for example, to obtain comparative quotes for car insurance, home services or money products, or when searching for travel deals. In the course of providing the Services to you, we may also store information about how you use our Sites, for example, the pages viewed, the website from which you came to visit our Sites, changes you make to information you supply to us, details of the quotes you request and your transactions, together with details of your financial information, for example, bank account or payment details.

How do we use your information?
We may use your personal information:
  1. to enable you to access and use the Services;
  2. to personalise and improve aspects of our Services;
  3. for research, such as analysing market trends and customer demographics;
  4. to communicate with you;
  5. to process a transaction between you and a third party;
What cookies do we use?
A cookie is a very small text file placed on your computer. Cookies help us to:
  1. understand browsing habits on the Sites;
  2. understand the number of visitors to the Sites and the pages visited; and
  3. remember you when you return to the Sites so we can provide you with access to previously saved quotes.
  4. to communicate with you;
  5. to process a transaction between you and a third party;

Most cookies are deleted as soon as you close your browser - these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire. The cookie used to keep you signed in to your account expires after 90 days. Every time you visit, you will be kept signed in for a further 90 days. By using the Services, you consent to us using cookies.

You can choose to block or delete cookies through your browser settings. If you decide to block or delete our cookies, you will not be able to benefit from the full range of our Services and this may affect the performance of our Sites on your system. For more information on the cookies we use, please see our Cookie Policy.

What cookies do we use?

You have certain rights under data protection legislation. For example, we will always let you have a copy of the personal information we hold about you, if you request it from us in writing. The law allows us to charge you a 10 pound fee for a copy of such information and we may do so.

If you wish to delete any of your quotes then you can do this by going into 'YourAccount' and selecting the 'x' button against each of the quotes you wish to remove from your account.

To make enquiries and/or exercise any of your rights set out in this Privacy Policy please contact our Customer Services Team at

In order to ensure the Services we provide you continue to meet your needs we may ask you for feedback on your experience of using the Sites. Any feedback you provide will only be used as part of our programme of continuous improvement and will not be published on the Sites.

Note that it is your responsibility to check and ensure that all information, content, material or data you provide on the Sites is correct, complete, accurate and not misleading and that you disclose all relevant facts.

This Privacy Policy shall be governed and construed in all respects in accordance with the laws of England and Wales.

We reserve the right to amend or modify this Privacy Policy at any time and any changes will be published on the Sites.

Last updated: December 2015